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Quality Guide

        posted by , March 26, 2013

Quality is the value of your products and processes.

The following guide to business quality will help you establish quality measurements, management practices and improvements for your business.

EssentialsWhat is Quality?
The 7 definitions of quality.

The Quality Myth
The big myth about quality.

Examples of QualityBusiness Quality Examples
35 examples of business quality.

Customer Service Quality
50 examples of customer service quality.

Technology Quality
72 technology quality examples.

Knowledge Quality
The 31 ways to measure knowledge management quality.

Quality ManagementThe Quality Management Myth
Why quality management doesn't manage quality.

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