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Business Definitions

        posted by , June 09, 2013

Our A-Z list of the business definitions we've developed thus far.

Active Listening
Active Silence
Adversarial Negotiation
Aesthetics of Leadership
Arbitrage
Aspirational Brand
Authenticity Principle
Authority
Barriers to Change
Benchmarking
Best Alternative to a Negotiated Agreement (BATNA)
Best Practices
Bogey Negotiation
Brand Awareness
Brand Language
Brand Persona
Brand Personality
Brand Recognition
Brand Symbol
Change Management
Closing (Sales)
Commitment Strategy
Commodity
Competitive Advantage
Complementors
Continuous Improvement
Corporate Culture
Corporate Language
Counterfactuals
Critical Questioning
Customer Experience
Customer Service Quality
Defense in Depth
Diplomacy
Door in the Face
Emotional Intelligence
Employee Engagement
Entertainment Over Enlightenment
Eye Contact
Fail Fast
Fear, Uncertainty and Doubt
Floppy Whale
Foot in the Door
Hard Sell
Humor (Skill)
Influencing
Innovation
Innovation Culture
Innovation Management
ISO Standards
Internal Communications
Job Analysis
KISS
Knowledge
Knowledge Management
Knowledge Quality
Leadership
Loaded Question
Logistics
Long Tail
Low Ball Negotiation
Management By Exception
Management By Leading
Management By Objectives (MBO)
Management Principles
Management Style
Managing Ambiguity
Market Segmentation
Marketing
Mediocrity
Mexican Standoff
Mission Statement
Mushroom Management
Mystery Strategy
Negotiation
Nibble
Niche Marketing
Open Ended Questions
Operations
Organizational Change Management
Pareto Principle
Personal Branding
Positive Risk
Precommitment
PRINCE2
Prisoner's Dilemma
Product Differentiation
Professional Reputation
Program Management
Project Failure
Project Management
Project Risk
Psychographics
Public Speaking
Publicity
Quality
Red Herring
Reference Class Forecasting
Resistance to Change
Reverse Logistics
Risk
Risk Management
Rollout Strategy
Sales Objections
Sanity Check
Selective Listening
Service
Social Proof
Soft Sell
Soft Skills
Storytelling
Strategic Drivers
Strategic Planning
Strategy
Straw Man
Stylish Management
Superiority of Defense
Supply Chain Management
Sustainability
Sustainable Competitive Advantage
Tacit Knowledge
Tactics
Time Management
Time To Market
Toyota Way
Transient Advantage
Triple Bottom Line
Value Chain
Vapor Publicity
Velocity Strategy
Vision Statement
Work Leveling

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The following definitions look at quality from a management, quality assurance, product, marketing, manufacturing and economic point of view.



The KISS of KISS.

People live, businesses operate.

A heartbreaking work of staggering mediocrity

A business with competitive advantage is like a star professional athlete: they're in a league of their own. They're not necessarily good at everything but they do a few things very well.

Fail fast is a business strategy that quickly, cheaply and safely validates approaches before committing to a big investment.

The force that drives sales, marketing and careers.

Management by exception frees you to focus on strategic goals.

Can risk be positive? A back-to-basics risk management definition.

The 7 key benefits of train-the-trainer.



Your business has only two departments: marketing and innovation.

If you accept that innovation is now central to the economy, the big question is: where is innovation headed?

The rules of customer engagement have changed.



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